Get In Touch Industries · Massage & Wellness
A booking, a price and a room they can picture. That is the whole job, and most clinic sites miss all three.
They are tired, sore and low on patience. Anything that slows them down loses the booking.
Most massage bookings get made after 8pm. If the only way in is a phone call tomorrow, the booking goes to whoever had a button.
Remedial, relaxation, deep tissue, lymphatic. If a first-timer cannot tell which one they need, they do not guess. They leave.
The same stock photo of hot stones and a white towel. Nothing about the room they will actually be in, or the person whose hands will be doing the work.
Not a mockup and not a template. A live site for a real business in your trade.
The outcome: a site that feels like the treatment and makes booking the easy part.
Aroma Touch needed the site to do what the treatment does: settle you down and make the next step obvious. A soft teal palette, a treatment menu written in plain language, and a booking path short enough to finish in one sitting on a phone.
Four things that turn a sore back into an appointment.
Pick a treatment, pick a time, done. No phone call, no waiting for a reply. It is the single biggest change most clinics can make.
Sixty minutes, ninety minutes, what each costs. Hiding it does not protect anything, it just sends people to the clinic that showed theirs.
Each treatment described by the problem it solves, not the technique it uses. "For a lower back that has seized up" books better than "myofascial release".
People want to know where they are taking their clothes off. One honest photo of your room beats every stock image of a spa in Bali.
Home base is Newcastle and most of the work is Australian, but the build runs on calls and screen shares, so the map has never been the limit. We have shipped sites for a video production company in New Jersey and a retreat operator in the Dominican Republic.
Usually yes. Most clinic booking systems have an embed or a link we can build the whole flow around, so you keep your calendar and your client records exactly as they are.
Yes. Massage is one of the clearest cases for it. The price is not the objection, uncertainty is, and a clinic that hides the number reads as more expensive than one that shows it.
Only if it is built that way, and it should not be. When it is just you, you are the reason people book. Your face, your room and your approach lead the page rather than a corporate voice.
Yes, and it is worth doing before December. Vouchers are a large share of bookings around Christmas and Mothers Day, and a lot of clinics leave that money on the table by handling them manually.
Different build, same principle. The service area and travel radius become the important information, and the booking flow has to collect an address up front instead of offering a room.
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If you're serious about growing past word of mouth, I'd love to hear about your business.
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